Please read this Policy carefully, because by using the Site, you are acknowledging that you understand and agree to the terms of this Policy, and consent to the types of information and the manner in which we may collect, use and disclose such information. If you do not agree to the terms of this Policy, please do not use the Services.
We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was updated. This Policy was last updated on: January 5th, 2022. We encourage you to review this Policy from time to time to make sure that you understand how any information you provide will be used. Each time you access the Services, the most recent version of the Policy will apply. Your continued use of the Services following the posting of changes to these terms will mean you accept those changes.
This Policy applies solely to information collected by the Services.
I. Information We Collect
Personal Information You Provide to Us
We only have access to and collect personal information that you voluntarily give us by filling out our online forms, email or other direct contact from you, such as: your name, date of birth, mailing address, telephone number, email address, and email preferences (collectively, “Personal Information”).
If you do not want this information to be shared with our employees, service providers and subcontractors, upon your request, we will not share your information. However, your ability to access and use our Services, and request services, may be limited or interrupted.
Information Collected by Automated Means
Whenever you use the Site, we and/or our service providers, may use a variety of technologies that automatically collect information about how the Site is accessed and used (“Usage Information”). Usage Information may include, in part, browser type, operating system, the page viewed, the time, how many users visited the Site, and the website you visited immediately before the Site. This statistical data provides us with information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page, which websites they are coming from and which hyperlinks, if any, they “click” on. Usage Information helps us to keep the Site user friendly and to provide visitor’s with readily accessible and helpful information. We may also use your Usage Information to troubleshoot issues with access or use of our Site. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.
In the course of collecting Usage Information we may also collect your IP address, MAC Address or other unique identifier (each a “Device Identifier”) for the computer, mobile device, internet provider or other technology (collectively, “Device”) you use to access the Site. A Device Identifier is a number that is automatically assigned to your Device when you access a web site or its servers. Our computers identify your Device by its Device Identifier. When you visit the Site, we may view your Device Identifier. We use this information to identify repeat visitors to our Site. We also may use this information to enhance the Site and troubleshoot issues with access or use of our Site. We may associate your Device Identifier with your Personal Information.
The technologies used on the Services, including Device Identifiers, to collect Usage Information may include, without limitation:
Web Beacons – We may also include web beacons (also known as web bugs, Internet tags, pixel tags, tracking pixels and clear GIFs) with the content and information that we deliver to you, which we will use to collect information regarding your interaction with our Services. A web beacon is a transparent graphic image placed on a web page or in an email, which indicates that a page or email has been viewed or that an email has been forwarded. In addition, a web beacon allows us to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by us. A web beacon may also tell your browser to get content from another server.
Cookies and web beacons (together, “Cookies”) may enable us to track and target the interests of our users to enhance the experience on our Services, track user actions/behavior on our Services and track the effectiveness of our Services.
If you want to prevent the use of certain cookies, you do have the ability to opt out. Please refer to the “Your Access to and Control Over Your Information” Section below for details on how to opt out.
We use Google Analytics to understand how users use our Services so as to enhance the user experience on our Services. If you wish to opt-out of Google Analytics, go to https://tools.google.com/dlpage/gaoptout?hl=en-GB.
II. How Do We Use Your Information?
We will use your information to respond to you regarding the reason you contacted us. We will also use your information as follows:
Registration – A user may need to complete a registration form and create an account with us in order to use certain aspects of our Services. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our Services in which you have expressed interest or subscribed to, send you payment reminders and allow you to easily change your Personal Information for purposes of making payments or accessing our services.
Customer Service – Unless you ask us not to, we may contact you via email in the future to tell you about changes to our services, or changes to this Policy.
If at any time you wish that we cease communication with you, please notify us using the contact information provided below in the “Contact Us” section.
Do We Share Your Information?
We will not trade, rent, share or sell your Personal Information to third parties, unrelated to providing you with quotes, equipment and services, unless you ask or authorize us to do so.
Unless you ask or provide your consent to do so, we will not share your Personal Information with any third party outside of our organization, except as necessary, with our service providers and subcontractors in order to fulfill your orders and requests (e.g. to deliver equipment or software), or troubleshoot issues you may have with our Services or your account. Only employees, service providers and subcontractors who need the Personal Information to perform a specific job (for example, billing, customer service, delivery of equipment or software) are granted access to Personal Information. The computers/servers in which we store Personal Information are kept in a secure environment.
We will disclose Personal Information when we believe in good faith that such disclosures (a) are required by law, including, for example, to comply with a court order or subpoena, or (b) will help to: enforce our policies; protect your safety or security, including the safety and security of property that belongs to you; and/or protect the safety and security of our Services, us, our employees, our service providers, our subcontractors, other third parties, or equipment that belongs to us, our service providers, or our subcontractors. Disclosures in this limited scenario would be made to a court of law, law enforcement, or other public or government authority.
Your Access to and Control Over Your Information
We offer you choices regarding the collection, use, and sharing of your Personal Information. Our Services do not currently respond to browser-based do-not-track signals. You can choose to have your computer warn you each time a cookie is being set, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is different, so look at your browser's Help menu to learn the proper way to modify your browser’s cookies setting.
If you disable cookies, some features may be disabled that make your experience with our Services more efficient and some of our services may not function properly.
You may do the following at any time by contacting us via the email address or phone number provided on our Site:
- See what data we have about you; if any.
- Change or correct any data we have about you.
- Have us delete any data we have about you.
We do not charge for these service. Your request will be processed within 30 days of the date on which we receive it.
If you do not want your information to be shared with our employees, service providers and subcontractors, upon your request, we will not share your information. However, your ability to access and use our Services, requests quotes, and request equipment and services, may be limited or interrupted.
Please note that we may maintain information about an individual rental or service order in order to complete that transaction and for record keeping purposes.
III. What Steps Do We Take To Protect Your Information?
We take measures designed to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We provide physical, electronic, and procedural safeguards to protect Personal Information we process and maintain. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other types of misuse. To protect the confidentiality of Personal Information maintained in your account, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Services by any person using your password. Please advise us immediately if you believe your password has been misused.
IV. Does This Policy Apply to Other Websites Linked To Or From the Services?
V. Do We Collect Information From Children Under the Age of 13?
The Services are not intended for use by children under the age of 13, and Radformation does not knowingly collect or use any Personal Information from such children. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such Personal Information from our database.
VI. What if I am resident of California?
California requires operators of websites or similar services to make certain disclosures to users who reside in California regarding their rights, specifically:
Shine the Light
For clarity, we will not trade, rent, share or sell your Personal Information to third parties unless you ask or authorize us to do so. However, if we disclose Personal Information that is primarily used for personal, family, or household purposes of a California user to a third party for said third party’s direct marketing purposes, we will identify such third party along with the type of personal data disclosed, upon your request.
For further clarification, please refer to the “Contact Us” section below. Under California law, businesses are only required to respond to a user’s request once during any calendar year.
Some browsers give individuals the ability to communicate that they wish not to be tracked while browsing on the Internet. California law requires that we disclose to users how we treat do-not-track requests. The Internet industry has not yet agreed on a definition of what “Do Not Track” means, how compliance with “Do Not Track” would be measured or evaluated, or a common approach to responding to a “Do Not Track” signal. We have not yet developed features that would recognize or respond to browser initiated Do Not Track signals in response to California law. In the meantime, there are technical means to prevent some of the tracking. See Section “Your Access to and Control Over Your Information”.
California Consumer Privacy Act
The California Consumer Privacy Act (CCPA) provides California consumers with the right to request access to their personal data, additional entails about our information practices and deletion of their personal information (subject to certain exceptions). California consumers also have the right to opt out of sales of personal information, if applicable. We describe how California consumers can exercise their rights under the CCPA below. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing written materials demonstrating that you have granted the authorized agent power of attorney. Please note that if an authorized agent submits a request on your behalf, we may need to contact you to verify your identity and protect the security of your personal information. We will not fulfill your CCPA request unless you have provided sufficient information for us to reasonably verify you are the consumer about whom we collected personal information. We will not discriminate against you if you choose to exercise your rights under the CCPA.
You may request, no more than twice in a twelve (12) month period, access to the specific pieces of personal data we have collected about you in the last twelve (12) months. You may also request additional details about our information practices, including the categories of personal information we have collected about you, the sources of such collection, the categories of personal information we share for a legitimate business or commercial purposes, and the categories of third parties with whom we share your personal information. You may make these requests by contacting using the contact information provided below in the “Contact Us” Section below. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.
You may request, no more than twice in a twelve (12) month period, transportable copies of your personal information that we have collected about you in the last twelve (12) months. You may make these requests by contacting using the contact information provided below in the “Contact Us” Section. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.
You may request that we delete the personal information we have collected about you. Please note that we may retain certain information as required or permitted by applicable law. You may make these requests by contacting us using the contact information provided below in the “Contact Us” Section below. After submitting your request, please monitor your email for a verification email. We are required by law to verify your identity prior to granting access to your data in order to protect your privacy and security.
California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. If you are a California Resident and would like to exercise your rights under CCPA, please submit a written request using the information provided in the “Contract Us” section below. Our privacy team will examine your request and respond to you as quickly as possible.
VII. What if I am an EU/EEA Resident?
The EU General Data Protection Regulation (GDPR) grants individuals who are in the European Union and European Economic Area (EU/EEA) the following rights, with some limitations. You may contact us, at the address provided in the “Contact us” section below, to exercise any of those rights and we will respond with the requested action or information, or will let you know why that right does not apply to you.
Right Not to Provide Consent or to Withdraw Consent
We may seek to rely on your consent in order to process certain personal data. Where we do so, you have the right not to provide your consent, and the right to withdraw your consent at any time. If you withdraw your consent, this will not affect the lawfulness of the processing conducted based on consent before its withdraw.
Right of Access
You have the right to obtain confirmation as to whether or not we collect or process personal data concerning you and, if this is the case, you have the right to request a copy of such personal data in digital format.
Right of Rectification
You have the right to require that we correct any inaccurate personal data concerning you, and that we complete incomplete personal data.
Right of Erasure
In certain circumstances, you have the right to request that we erase personal data concerning you; for example, if it is no longer necessary for the purposes for which it was originally collected.
Right to Restrict Processing
In certain circumstances, you have the right to request that we restrict the processing of the personal data that we have collected about you; for example, where you believe that the personal data that hold about you is not accurate or lawfully held.
Right to Data Portability
In certain circumstances, you have the right to receive the personal data concerning you that you have provided us in a structured, commonly used, machine readable format, and the right to obtain that we transmit the data to another entity where technically feasible.
Right to Object to the Processing
In certain circumstances, you have the right to request that we stop processing your personal data.
Right to Object to the Processing for Direct Marketing Purposes
You have the right to request that we stop sending you marketing communications.
Right Not to be Subject to Decisions Based Solely on Automated Processing that Produce Legal Effects
In certain circumstances, you have the right no to be subject to a decision based solely on automated processing – including profiling – that produces legal effects or similarly affects you.
Right to Complain to a Supervisory Authority
You have the right to lodge complaint with a supervisory authority if you believe that our processing of personal data relating to you infringes the GDPR.
This Policy and the privacy practices of Radformation will be subject exclusively to the laws of the State of New York in the United States. Radformation makes no representation that this Policy and our practices comply with the laws of any other country or jurisdiction. Users of the Services who reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using the Services, you consent to the transfer, processing, and use of your information outside of your country.
IX. Contact Us
If you have any questions about this Policy, please contact us at 335 Madison Avenue, 4th Floor, New York, NY 10017, email us at: info@Radformation.com, or call us at 844-723-3675.